Service Lifecycle Management

Service life cycle management is a complete service solution for businesses, it is intended to provide management of organisations with a single view of the their business by using systems to capture service information into a single integrated system covering areas of lead generation and project quotation, to service and invoicing, through to asset disposal. And for the technicians and parts people it provides dynamic knowledge based relevant information to allow them to fix the customers problems in the field or in answering a technical question over the telephone in the office.
SLM is a modular set of systems which fully integrate into your business processes and allows you to manage service throughout a products lifecycle from cradle to grave and through this management are able to improve revenues and profits of your business whilst increasing customer satisfaction and positioning your company in a much more defendable position from your competitors. Where we can help you