A company’s service business, which includes spare parts and technicians, can be the main profit generator in your business. By making changes in the service supply chain you can significantly improve all of your key metrics of your business; revenues, margins and cash flow, but more importantly you can stand out from your competitors as a company to do business with. When you think about your service strategy there are only a few things, which really make a difference to your profit and customer satisfaction. As an Executive having to decide where to put your focus, people and investments to continually grow your business, can often be a difficult decision.
AssetRight helps build your Aftermarket capability which will improve your customer’s experience of your company, increase revenues whilst reducing costs and increasing uptime of your products. Our primary focus is on global Original Equipment Manufacturers (OEM) and Original Equipment (OE). Where we can help you:
  • Strategy Development & Implementation
  • Revenue and Profits Growth
  • P&L Management
  • Mergers & Acquisitions
  • Change Leadership
  • Customer/Channel to market Interface Management
Typical project benefits, achievable within Aftermarket:
  • Field Service Technician Productivity by 25% to 50%
  • First Time Fix Rate 10% to 20%
  • Increased part availability up to 30%
  • Reduction of inventory by (40%)
  • Reduced repair, ordering and expediting costs 8% to 12%
  • Reduce total warranty costs 20% to 30%
  • Gross Profit Improvement up to 15%
  • Reduction in Lost Sales up to 20%
  • Returns Turnaround Time up to (50%) reduction
  • Improved Asset Recovery Rate up to 30%
  • Customer Satisfaction Improvement up to 20%
  • Freight Cost Reduction up to 20%